So, the whole decision to redo the bedroom/guestroom was predicated on the fact that last week, when I called about the bed frame they said, “No sweat. We shall deliver it to you on Wednesday.”
Which you may note is today.
And Lo! the bed frame was delivered by the nicest UPS man in the world (he really is)…with the end of the box missing. He was very apologetic – it was that way when they loaded it on his truck this morning.
So I examine this thing, this affront to my schedule – and one of the side frames is badly dented……and it turns out that the open end of the box is in fact a missing foot of the box – a missing foot which purported to have contained the feet of the bed, the triangular support brackets, the center support and the hardware. (And this missing foot of box sheared off because they packed several long heavy timbers in a fitted carton, and put all the smaller pieces in one end of the box, creating a structural weak point whose obvious flaws would have been apparent to a 5th grade geometry student).
A call is placed to customer service, the representative of whom is very sorry to tell me that the bed was the last one in stock and there shall be no more until December 11. Which seems particularly cruel, as my guest will be departing on December 10.
But wait! She tells me I can use the bed until then and they will take away the damaged one (used) when they deliver the new one on December 11. Which would be great except for the whole feet/mounting hardware problem.
We go back and forth – I can cancel the order and they will take it back, but that leaves me in need of another king sized platform type bed, obtainable before Wednesday next. Plus they can’t even check the warehouse for extra hardware for the next 48 hours, which they won’t have because this bed is out of stock.
Eventually it occurs to me that this model also comes in a white finish, not just the espresso.
I enquire and Lo! It is available. The customer service lady is astonished at my cleverness. I suppress smoldering rage at her lack of same.
I do not want a white bed, but I expect I can live with white feet on my espresso bed for three weeks if the alternative is a mattress on the floor. Can they harvest the necessary organs from the warehouse and overnight them to me?
Well, she thinks so, but they won’t be able to tell for a while – probably not until Friday, but if I want I can call back at 6 tonight and see if the system has been updated.
I call UPS to see if anyone can find the box end containing all the stuff. They are looking.
Chilled with fear about the house of cards that might be about to fall at my feet, I call the mattress people. I am obsessed with comfortable sleeping arrangements, so this mattress will be the same one currently in use on my bed, a premium latex mattress. It is divine. They make these for some of the Philadelphia 76ers.
When I called them last week they gently dismissed my concerns about the timeframe. It was to them a mere bagatelle, laughably simple, a snap.
But today: Am I sure I need it by December 2? They are awaiting a late shipment of latex. \No, I don’t need it by December 2, I need it by December 1, as we have discussed these several times.
I am banging my head on my desk. Getting a rhythm going. Feels pretty good.
I did this to myself.
Did I not know that L was coming this fall as of August?
Have I not always intended to make these changes?
Did I not pick out the bed frame in July?
The new sheets are nice.